Store Manager - Store Manager Goodwill Employee Review

3.0
Jan 5, 2016
Recommend
CEO approval
Business Outlook

Pros

Help people, not rigid structure-autonomy to manage, caring people, programs offerred, second chances, different everyday - more challenging than traditional retail.

Cons

Always reactive, not enough upper management getting their hands dirty, supporting poor people by continuing to pay them an unlivable wage isn't supporting them. Management turnover really high, overworked. No time for family balance, denied vacations. Lack of realistic perspective by senior leaders of what operations takes to be successful. Get in, build yourself IF you can stay long enough and suffer through, then get out and go elsewhere!

Explore other reviews about Goodwill

5.0
May 13, 2026
Recommend
CEO approval
Business Outlook

Pros

Mission is impactful, exposure to more training and skills, team environment, great way to gain experience

Cons

Low pay compared to competitors within job market, outreach events after hours and on weekends, framework for growth not clearly established

2.0
Jul 10, 2026
Recommend
CEO approval
Business Outlook

Pros

Got to walk around a lot (kept my weight under control)

Cons

Didn’t pay enough and don’t get to keep tips

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