Last resort employment - Retail Associate Goodwill Employee Review

2.0
Nov 12, 2024
Recommend
CEO approval
Business Outlook

Pros

Will hire almost anyone, for better or worse. Offer generally available benefits. Training not required. Insight into company's actual workings and foot-in-the-door to retail. Easy to work a schedule and draw a paycheck without concern for advancement, longevity, or particular care for the work. Non-profit staus may encourage one to believe they are actually doing good.

Cons

Peter Principle in action. Work scheduling a mess. "Customer service" used as excuse for breaking their own policies to the detriment of employee morale and safety. Poor management goes unchecked. Revolving door of employees, due to hiring failures, disappointing working conditions, and indiscriminate firing of people. Poor pay. WASTE. Riding on the laurels of a non-profit status and history of a name. Sales promotions almost nil. Employees treated as invaluable and expendable. Could be a decent workplace if employees were much better trained and treated with value.

Explore other reviews about Goodwill

5.0
Jun 24, 2026
Recommend
CEO approval
Business Outlook

Pros

It was great working with the people

Cons

Lot of cleaning up the store it got very busy

1.0
Jul 16, 2026
Recommend
CEO approval
Business Outlook

Pros

There is not a single "pro" to be listed.

Cons

The entire corporate office is beyond ignorant. Completely out of touch with reality, price gouging customers trying to raise profit margins for the non profit. Everyday at any second one call from corporate and there is a change to how everything has to be done, usually causing more issues only to blame people who had nothing to do with their ideas. They don't let the store manager be a store manager.. in fact, I'll sum up everything you need to know in one sentence.. they went as far as to install systems to remotely control the thermostat from their comfy corporate office. Imagine not just the employees but the customers constantly complaining. That is how out of touch with reality they all are.

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