Great place to shop however not such a great place to work if you are an educated and skilled employee. - Anonymous employee Goodwill Employee Review

3.0
Jun 6, 2011
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

It is satisfying to see your training efforts help disadvantaged people to gain employment and become independent productive members of society. It is nice to see that the money received from donated goods really does go back into helping displaced and disabled persons in the community instead of into the pockets of upper management or on wasted ideas/things.

Cons

I have found upper management positions (store manager, assistant manager) to be filled by lazy people that do not set a good example for junior staff. However you get what you pay for. The wages for management positions are very low and they offer no financial incentives (ie. monthly or annual bonuses) to offset the low hourly wage.

Explore other reviews about Goodwill

5.0
May 9, 2026
Recommend
CEO approval
Business Outlook

Pros

I get paid consistently. I don't have to stress about restraining people or raising my voice. My clients are friendly.

Cons

The pay is that good. I have to travel to NYC every day.

4.0
Jun 22, 2026
Recommend
CEO approval
Business Outlook

Pros

Having a set schedule every week with 2 days off in a row Goodwill scholarship program is fantastic lots of career advice and support giving back to the community

Cons

Working weekends, nights, and holidays The customers are so rude Management says one thing but then caves to the customers which undermines the employees so many exchanges the clientele rude people the customers

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