For the love of God, DO NOT WORK HERE - Senior Service Agent Goosehead Insurance Employee Review

- Rampant Alcoholism and upper management that not only does nothing about it, but actively encourages it. - Several issues with Sexual Harassment, even though management and HR will continually not only downplay it, but actively keep it under wraps. Sometimes they will actually protect perpetrators more than actual victims. - Executives spend more time playing golf than they do actually running the company. - Upper management does not take constructive criticism well. They are incredibly dismissive. - Work/Personal Life balance is non-existent. The President at one time had advised a group of us that there’s no such thing, that this job should be your life. - Executives do not care about you. At one time, one of the VP’s was quoted in - heated speech about “everyone being replaceable.” - If you speak a second language, not only will you not be paid more, but they will make countless excuses as to why they shouldn’t pay you more, even though we have thousands of clients who spoke a second language. - A large amount of the sales agents/agency owners are completely under educated, underprepared, or highly unethical. All issues brought up to upper management have been largely ignored. - Upper management will coach service agents in the best way to “pitch” (lie to) to potential franchise owners in order to sign them with the company, even if that person is obviously not a good fit for the company culture and environment. - Quality control does nothing to stop bad agents from abusing clients with bad policies. - Upper management is lowkey racist. In a very passive aggressive away (see point in regards to how they treat second language clients and agents). - CEO is highly out of touch with his own company. Only cares about sales. - I worked over 80 hours a week (including Saturdays) and this is completely normalized and expected of you. You are treated terribly if you prioritize your own personal life and mental health.