Great ideas but poor execution from upper level management - Kitchen Manager Gopuff Employee Review

3.0
Feb 24, 2022
Recommend
CEO approval
Business Outlook

Pros

paid training programs for GMs, clear employment structure

Cons

in my own experience, training was fantastic and promoted an empathetic and encouraging work environment but my DM was extremely toxic. she encouraged me to not let employees get "too inspired" when they were excited to share their ideas about how our store could be better run and to essentially shut their ideas down. I sent in the screenshot of this conversation to HR after I quit, but to my knowledge this DM is still in her position after numerous complaints to HR. essentially, the work environment and culture promoted in training is not what it's actually like in the field.

Explore other reviews about Gopuff

5.0
May 26, 2026
Recommend
CEO approval
Business Outlook

Pros

Great work atmosphere great opportunity to deal with community.

Cons

Honestly, there's nothing I didn't like about that job. Except for going in the freezer lol.

1.0
Jul 17, 2026
Recommend
CEO approval
Business Outlook

Pros

Employee discounts on the app. No other pros.

Cons

This is the absolutely worst company I've ever worked for in decades of experience. Management is a nightmare. Instead of having your back, they make sure you know they are constantly looking for anything they can interpret against you - and refuse to let you provide an explanation or a view of the actual reality. This is how they treated a manager who brought the store from #4 or #5 to #1 in the company in a couple of months and has been increasing performance every month.

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