Pros
Grafton has the highest starting pay in the area. Their worker's comp program is very good.
Cons
You will get hit working here. Some people have even been brutally attacked. I went to the hospital several times while I worked there. I knew one woman who got kicked in the face over and over. I heard of another who had severe brain damage and had to relearn how to speak. This company is very clicky, and the management is really unsupportive. The hands of redirection they teach you involves blocking pads that tend to make the clients angrier or else they see it as a target. Hands off is a great idea, but not when the clients are so severely violent. Veteran staff is anyone who has been there longer than a year. It is an employee factory. Bedbug outbreaks are common and go untreated. Grafton will not pay to have your house treated if you take bedbugs home with you because you can't prove it wasn't already there.