employer cover photo
employer logo
employer logo

Grand Canyon Education

Is this your company?

Sales Development versus Academic / Admissions Advisement - Admissions Counselor Grand Canyon Education Employee Review

1.0
Jul 17, 2019
Recommend
CEO approval
Business Outlook

Pros

Good pay / benefits for entry level position. Upward mobility (based on quota attainment).

Cons

Sad to realize that a private university operates under a business regime. First off, this department is true cold calling sales, not counseling prospective students. Rarely is there any form of inbound interest. Everything is self generated cold calling and pushing prospective students in the door. Management discourage transparency to prospective students. Your success is measured against a quota (aka # of students per month / quarter). There is a major lack of training and care for employees. Most (not all) managers are consumed in the status quo and uninterested in professional growth of their team members. No one is concerned with the "why" or "connecting the dots" on how their job / work impacts the company's success, just worried about making a paycheck. Furthermore, the qualifications of students is all legal based; nothing is educational prerequisite based. Management's only concern is if the prospective student has fulfilled required documents. There are no interest in GPA or other academic experiences, which puts this position on the front lines of diluting a degree from this university. I have had nothing but SUCCESS in this role, but felt it was time to share the reality versus mask my success with a paycheck. BEWARE: THIS IS A SALES DEVELOPMENT POSITION

avatar
Grand Canyon Education Response
6y
GCE is glad to hear that you have enjoyed our pay and benefits package. GCE counselors are actively engaged with prospective students that have expressed interest in attending the university. Our counselors can help students achieve their desired academic goals and long-term career goals through their studies at GCU. If a prospective student no longer wishes to be contacted, we remove them immediately. As with many organizations, goal attainment is an important part of measuring job performance. We value your feedback, if you have specific details you would like to share please email feedback@gce.com.

Explore other reviews about Grand Canyon Education

5.0
Jul 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Remote work and working style

Cons

No cons, they are very structured and have good management.

2.0
Jun 11, 2026
Recommend
CEO approval
Business Outlook

Pros

Tuition benefit Opportunity to visit campus Team members Involvement in the Community

Cons

I have truly wrestled with what to write in this review, as I do believe there have been good aspects of the role over the past 4 years. However, I think prospective employees deserve a clear understanding of the role that is not included in the job description. This is a quota-based role. As a UDR, you are responsible for monthly metrics that must be met. It is a strictly sales job, and those coming from a previous higher education background will soon be shocked. To truly thrive in this role, a sales background is needed and the ability to work 50-plus hours a week. If you do not meet your student enrollments, you will be placed on an improvement plan. If you thrive in a fast-paced setting with continuous pressure to be more and do more, this is the role for you.

2
See reviews by: Helpful|Rating|Date|All