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Grand Canyon University

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enrollment counselor - Anonymous employee Grand Canyon University Employee Review

2.0
Aug 2, 2015
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Huge impact on the ground campus environment. Good community outreach and positive impact on the surrounding neighborhoods.

Cons

The online division is suffering tremendously. Management is scrambling to meet unrealistic growth projections. Ethical decisions are no longer being made. A tremendous amount of pressure for online counselors to enroll students, even at the risk of knowing the students will not be successful. This is a sales job and you are graded on the amount of enrollments you make each month. The inquiries provided to enrollment counselors are bad. Most inquiries didn't request info but are applying for jobs. We are still calling inquiries from 7 years ago. The culture is hit or miss. They try to be upbeat but there is definitely a hidden high pressure to the job. Turnover is high.

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5.0
Jul 23, 2026
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Pros

The Christian culture is real.

Cons

The Christian culture maybe too much for some.

4.0
Jul 23, 2026
Recommend
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Pros

GCU mission and vision is positive

Cons

Lack of accountability from upper management

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