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Granite Telecommunications

Engaged Employer

When I hang out with friends that still work there, all they talk about is how awful it is. But now I'm not one of them. - Mobility Provisioning Representative Granite Telecommunications Employee Review

1.0
Aug 5, 2021
Recommend
CEO approval
Business Outlook

Pros

Met good people at all levels in the company. I became good friends with many of them which is why it was hard to leave. (We're all in this together ♫) vibes. Promising at first and I received raises the first few years. A good place to start. I did enjoy the work. I liked getting emergency orders out because it felt rewarding knowing someone could have internet the next day because of me and the PM/premier would then have a positive experience with the customer.

Cons

Constant stress, doing the work of 2 or 3 people for a couple years. Everyone complains about how awful it is (during and after work) and when assigning work to people I was accused of targeting them and a lot of times people asked me to assign them less. It was just too much work split up between the amount of people we had. Some days it felt like if we weren't able to get an impossible task done someone would die. They're just cell phones and back up routers, honestly. I asked for another raise in my 5th year there. I had taken on a lot of supervisor responsibilities and felt I was worth it. I was told I couldn't get another one because I was already a team lead 2 and there was no level higher than that. I asked if we could get another supervisor position opened for our team, because I would go for it. The team had tripled in size and there was still only one sup. The second sup position was never opened and I never got promoted. I was told not to feel stuck, that there were other places in the company I could go... Truth is I liked mobility except for a lot of the upper management changes and stress on us. I quit and then once I was no longer there to do the work of 2-3 people a supervisor position was opened and filled.

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Granite Telecommunications Response
4y
Thank you for taking the time to review your time working here at Granite. We are disappointed to hear of your experiences and appreciate the feedback you have given. Although we always try to give our teammates the best advice, resources, and more, unfortunately some circumstances we cannot be certain about or able to predict. If you would like to speak with a member of our Talent Management team, please do not hesitate to contact them at TalentManagement@granitenet.com

Explore other reviews about Granite Telecommunications

5.0
May 27, 2026
Recommend
CEO approval
Business Outlook

Pros

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Cons

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1.0
Jun 4, 2026
Recommend
CEO approval
Business Outlook

Pros

No pros what so ever.

Cons

This company and specifically the collections department have very little opportunity for growth, despite what may be promised during the hiring process. Honestly, it’s a circus. Non stop tasks are thrown at employees each day. And Goals are constantly increased so analyst can’t reach them. Employees who work hard and consistently perform well often find themselves stuck in the same position with no clear path for advancement. Promotions and opportunities never appear to be based on performance or merit. Management is one of the biggest issues. They have no clue. Favoritism is prevalent, and certain employees seem to receive special treatment, better opportunities, and more support than others. This creates a frustrating and discouraging work environment where many employees feel undervalued and overlooked. Morale suffers when performance and dedication are overlooked in favor of personal relationships and when there is little accountability for management and no transparency regarding career development. Communication from leadership is lacking, and employee concerns are not addressed. Management gets defensive when employees ask questions or disagree with their stupid decisions. Overall, it can be a VERY challenging place to build a longterm career if you are looking for fair treatment, professional growth, and strong leadership. Turnover rate is very high. Also, micro management is at an all time high. Would not even recommend this place to a college grad for entry level experience, if i could Put 0 stars, i would. For the sake of your mental health, stay far away.

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