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Granite Telecommunications

Engaged Employer

Unethical, questionable business practices with low diversity and inclusion - Customer Service Representative Granite Telecommunications Employee Review

1.0
May 23, 2022
Recommend
CEO approval
Business Outlook

Pros

Good stepping stone job to get you used to an office or corporate environment…. Don’t stay too long

Cons

-boys club. Upper management is terrible. Middle management is terrible -miss the mark on when they do try “inclusion”. Juneteenth 2021: “Tomorrow, on Juneteenth (June 18th), Granite Teammates are welcomed to leave 1 hour early to remind teammates of the freedom given to our black ancestors.” Who thought that was okay? -terrible cross-department collaboration. Trying to work with some repair reps in other departments is difficult, a lot of attitude with NO accountability -just another cog in the machine -Sales people are revered to a disturbing amount. -shady billing practices. Offers services at a “discount” but overcharges. -don’t even know how Granite Grid is even legal. It’s a monopoly that chokes out small businesses. -Fact: you can’t be in good moral standing and also feel good about the way this company conducts its business.

Explore other reviews about Granite Telecommunications

5.0
Jun 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Great group with great management and leadership

Cons

No work from home anymore

2
4.0
Jul 13, 2026
Recommend
CEO approval
Business Outlook

Pros

This position is a great opportunity for career growth, continuous learning, and advancement. The Access Team specifically is collaborative, supportive, and highly skilled, creating a positive environment where employees can feel learn, contribute, and succeed. While I may not see this as a long-term position for myself, it offers great opportunities to build experience, develop new skills, and create a strong foundation for future career growth.

Cons

Initially, the workload was manageable and aligned with the team's capacity. However, over time, the volume of work has increased significantly, making it challenging for our current understaffed team to sustain effectively. PLEASE HIRE MORE ACCESS REPS

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