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Granite Telecommunications

Engaged Employer

Always Changing, Not Always for the Better - Premier Account Analyst Granite Telecommunications Employee Review

2.0
Sep 30, 2023
Recommend
CEO approval
Business Outlook

Pros

The quarterly bonuses are great and the occassional lunch. Access to the gym and other resources are good.

Cons

The company seems to implement new databases every few months without beta testing with the employees who will actually use it. There is a definite lack of recognition in Ops unless you have large or difficult customers. The company is a boys club that focuses on Sales. Other departments no longer make commission, nor do our salaries reflect the amount of work that we do. They changed the promotion path to being "in your control," but half of the required trainings cannot be accessed by remote offices. The company thrived and broke records when we were all WFH, but we are being forced back into the office more and more (in person 4 days a week). As someone who is much more productive and focused at home, this is almost a deal breaker for me. The offices are not necessarily condusive to work. The sales team sets off gongs. Since departments are intermingled, seating-wise, I hear teammates loudly talking all day every day. We are above the warehouse, so there is banging and noise everywhere. Since we have 1 day to WFH a week and employees don't want to use PTO, SO many people come into the office sick.

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Granite Telecommunications Response
2y
Thank you for taking the time to review your experience at Granite. While we are disheartened to hear about some of your experience, we are glad that you had a good experience in your role. Our teammates' feedback helps us to be better. If you would like to discuss anything further, please reach out to the Talent Management team at TalentManagement@granitenet.com.

Explore other reviews about Granite Telecommunications

5.0
Jun 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Great group with great management and leadership

Cons

No work from home anymore

2
4.0
Jul 13, 2026
Recommend
CEO approval
Business Outlook

Pros

This position is a great opportunity for career growth, continuous learning, and advancement. The Access Team specifically is collaborative, supportive, and highly skilled, creating a positive environment where employees can feel learn, contribute, and succeed. While I may not see this as a long-term position for myself, it offers great opportunities to build experience, develop new skills, and create a strong foundation for future career growth.

Cons

Initially, the workload was manageable and aligned with the team's capacity. However, over time, the volume of work has increased significantly, making it challenging for our current understaffed team to sustain effectively. PLEASE HIRE MORE ACCESS REPS

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