Graybar rewards those that truly want to do a good job. - Inside Sales Representative Graybar Employee Review

4.0
Mar 28, 2018
Recommend
CEO approval
Business Outlook

Pros

Great benefits, decent pay, interesting industry, phenomenal networking opportunities, willing to train new hires. Friendly people to work with. Best in the industry. Overall I recommend Graybar especially to young professionals looking to start a career in sales, customer service and supply chain management.

Cons

Your experience depends almost entirely on your manager. Does not use the products they sell (I.e. sells LED lights but has old fluorescents in offices). Typical office politics apply here. Change is very slow (and change is important to stay alive in most industries).

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Graybar Response
8y
Thank you for your review. We take pride in our company and our employees and we are glad you are enjoying your career with us!

Explore other reviews about Graybar

5.0
Jul 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Lots of experience, hands on learning

Cons

Lack of compensation ( money-wise)

2.0
Jul 5, 2026
Recommend
CEO approval
Business Outlook

Pros

Employee owned so profits are shared with both employees AND employee stock holders

Cons

Graybar is trying to keep pace with the digital transformation of our industry, But, most senior leaders lack the experience needed to execute true digital change. As a result, the company has made several costly missteps. Graybar needs more outside senior talent with a proven track record of building and deploying customer‑facing digital solutions that both simplify the customer experience and reduce Graybar internal labor. Our current AI initiatives are unlikely to deliver meaningful results because our data is too inconsistent to support AI and other inititives. Without significant changes soon, Graybar’s long‑term outlook risks mirroring companies like Blockbuster, Borders Bookstores, Sears, and JCPenney—businesses that failed to adapt when customers shifted to online purchasing instead of relying solely on brick‑and‑mortar service or phone/fax to place orders.

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