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      Great American Insurance Group

      Engaged Employer

      Great American Insurance Group reviews

      Customer Oriented - Customer Service Representative Great American Insurance Group Employee Review

      3.0
      Apr 18, 2013
      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      The company provides on the job training, along with certification fees. Customer satisfaction was top priority. Managers understood the need to have work and personal balance.

      Cons

      At time the internal competition could be brutal. The company is very limited concerning advancement opportunities. Customer retention was hard to maintain when a customer's policy increased.

      Explore other reviews about Great American Insurance Group

      5.0
      Jun 12, 2026
      Manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Excellent work life balance - family feel - employees are treated well

      Cons

      Pay could be better along with management

      4.0
      Jun 19, 2026
      Senior auditor
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good company that cares for employees

      Cons

      Broad company divisions and departments

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      Great American Insurance Group reviewsGreat American Insurance Group Customer Service Representative reviewsGreat American Insurance Group review