For the work you do, the pay is good. However, there is a lack of communication and feedback. Working conditions are ok. - Express Clerk Greyhound Employee Review

3.0
Mar 5, 2010
Recommend
CEO approval
Business Outlook

Pros

- It is a union environment, so you are pretty safe - Pay is not bad for entry level positions like Express Clerk - You can get time off if necessary - There are always hours to be had if you are willing to work - You know when you are working every week, you may be rescheduled every few months

Cons

- Lack of communication between departments gets frustrating - Management does not communicate with front line employees - Different standards and procedures from one city to another - Constant cost cutting, insufficient investment in the company - There is no morale, people are not proud of where they work or the service they offer - Hard work can easily go unnoticed, and the wrong people rewarded because of influence - There is no such thing as career development and professional growth - No training, learn as you go

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5.0
Oct 30, 2025
Recommend
CEO approval
Business Outlook

Pros

Good pay and work with hours

Cons

Now closed station and no longer there

2.0
Feb 17, 2026
Recommend
CEO approval
Business Outlook

Pros

You will receive 9 hrs for rest time (unless there’s an issue) which is beneficial when over the road.

Cons

Payroll discrepancies will burden your time. It’s imperative to check your pay DAILY and submit claims immediately else your upcoming paycheck will be wrong. Do not expect management to help. You’ll rely on older drivers for input on and off the road. Runs are supposed to be assigned the day before and this is not reality. Expect late / early calls with misinformation. Mgmt will not honor your vacation block schedule (Mon 12:01 thru Sun 6am PTO week) and contact you for assignment. They will interrupt your vacation week in hopes you’ll take an assignment. Guaranteed days off are also a cause of friction. When your GDO approaches they will try to assign work then claim you forfeited the day off and need to continue in service. “Based off the needs of the operation” is their blanket excuse. You have to reach out to union rep and push back. If you report Fatigued more than once they will write you up. And this is after denying your guaranteed days off. Training is fast tracked and once OTR you’ll realize how much information was withheld. Especially during breakdowns or passenger escalation.

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