Revenue Department - Anonymous employee Greyhound Employee Review

2.0
Aug 6, 2015
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Friendly co-workers and great team work opportunities. Good benefits. Company in general is a good place to work, just really comes down to what department/manager you work for.

Cons

The cons of Greyhound really are determined by which Director and manager you work for. In my group, if you are a good employee the reward is to pile on more. The best way to make it thru is to not be too good or too fast, or they will pile up on you until it is no longer tolerable. They will get around to a promotion, but only when forced, due to other circumstances. With each promotion new work is given, but very rarely do they remove any responsibilities. The senior manager of this department is also extremely rude and offensive to anyone that has the word associate in their title and to other managers that she deems “not smart“, which can make working with other departments difficult. Greyhound is a good company, just be careful of the group you end up in and you have to stand up for yourself quickly or will be taken full advantage of.

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Pros

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Cons

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2.0
Feb 17, 2026
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CEO approval
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Pros

You will receive 9 hrs for rest time (unless there’s an issue) which is beneficial when over the road.

Cons

Payroll discrepancies will burden your time. It’s imperative to check your pay DAILY and submit claims immediately else your upcoming paycheck will be wrong. Do not expect management to help. You’ll rely on older drivers for input on and off the road. Runs are supposed to be assigned the day before and this is not reality. Expect late / early calls with misinformation. Mgmt will not honor your vacation block schedule (Mon 12:01 thru Sun 6am PTO week) and contact you for assignment. They will interrupt your vacation week in hopes you’ll take an assignment. Guaranteed days off are also a cause of friction. When your GDO approaches they will try to assign work then claim you forfeited the day off and need to continue in service. “Based off the needs of the operation” is their blanket excuse. You have to reach out to union rep and push back. If you report Fatigued more than once they will write you up. And this is after denying your guaranteed days off. Training is fast tracked and once OTR you’ll realize how much information was withheld. Especially during breakdowns or passenger escalation.

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