3.0
Aug 16, 2024
Former employee, more than 10 years
Los Angeles, CA
Recommend
CEO approval
Business Outlook
Pros
Employee engagement in the customer experience.
Cons
Detachment of the ownership from the needs of the employees and customers.
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Users say... "Good pay and if you do everything as you support to you rarely see management or report to anybody" "Great people to work with" "Benefits are good." "Good money if you are open to being on the road" "Excellent training team in Atlantic City."
Users say... "polite old boss ...among other things...like dealing with pissed off customers all the time because of bad management" "Badly managed by upper management" "Long hours screwed on pay" "No work life balance" "Current IT management, bad leadership leading to attrition as they do not value people"