Poor Communication - Lcsw Grow Therapy Employee Review

2.0
Jan 21, 2026
Recommend
CEO approval
Business Outlook

Pros

Clients are usually motivated and very nice.

Cons

Communication with company when there is an issue is impossible. They only communicate using Bots and AI responses now. I spent hours trying to get help with a client who was abusive and I could not get anyone from Grow to show any concern for me as a provider that has been with Grow for years. I am rethinking my affiliation with them because of this. Very frustrating and not at all how they were when they first started out. They have gone way down hill!

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Grow Therapy Response
3mo
Thank you for sharing this feedback with us. Your experience has been shared with the relevant teams, as it helps identify areas that impact the provider experience. If you’d like to provide additional details or feedback, please don’t hesitate to reach out to our team directly. Best, Grow Therapy Team

Explore other reviews about Grow Therapy

5.0
Jun 29, 2026
Recommend
CEO approval
Business Outlook

Pros

Grow Therapy has been a solid fit for me as a licensed therapist looking for flexibility without having to build everything from scratch. Scheduling is entirely in your hands, making it easy to balance with other work or life commitments. Access to free CEUs is a real perk I didn't fully appreciate until I started using it. As someone who has to maintain licensure hours, having that built in saves both money and the hassle of hunting down training on my own. That said, it's still a platform model, so if you go in expecting a traditional employer experience, you'll need to adjust your expectations. You're running your own caseload, which is great if that's what you want, and less ideal if you need a lot of structure or support. Overall, I'd recommend it to clinicians who are self-directed, want to ease into or expand a private practice, and value autonomy over hand-holding.

Cons

Referrals can be slow at times. Reimbursement rates can vary greatly depending on insurance.

5.0
Apr 21, 2026
Recommend
CEO approval
Business Outlook

Pros

Incredible work environment where our CEO and everyone else REALLY cares. It's a company that truly works together rather than having hierarchical egos in the room. I've never seen a place where people across every single position are willing to work directly with one another towards the same mission. The CEO and all founders are incredibly humble, personable and down to earth people. Leadership cares about their people, and it's shown through numerous stipends, mental health mornings/afternoons, but also just getting to know everyone on a personal level. I feel incredibly valued every day, and it makes me in it for the long haul. Grow therapy is one of (potentially the last) mental health tech companies that psychologically safe internally. It makes all the difference; it makes people want to come to work, want to work hard, want to keep going. Grow really gets the mission inside and out and for that I am so grateful.

Cons

None, seriously. This company is doing incredibly and gives me hope that a company can be values-driven, care about their people, AND make money. It doesn't have to be corruption and greed at all costs.

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