Just...don't. RUN FAR AWAY FROM HERE! - Senior Specialist Grubhub Employee Review

1.0
Feb 22, 2019
Recommend
CEO approval
Business Outlook

Pros

They feed you a decent amount of food (as to be expected). Some of the most incredible coworkers you could imagine! Pretty decent stock options but the trick is putting up with the internal drama long enough to see them vest.

Cons

Expectations are constantly changing so if you can't keep up with their ridiculous new monthly demands you can lose out on a lot of the bonus money that should just be integrated into your regular pay. Some of the most disgusting favoritism I've ever witnessed within a company. You'll watch friends of management or directors old coworkers/friends get hired and then three months later said friend/old coworker is getting chosen for roles that veteran employees of 5+ years got turned down for. For how big and thriving the company feels they are beyond cheap. Senior specialists getting paid wayyyy lower than 90% of competitive companies start out new employees. The pay rate for senior specialists (my old role) is not on par with the work load what-so-ever. Micromanagement by managers and assistant managers that start to deteriorate your mental health. They breathe down your neck so much, so often, every shift I would walk through the doors of the building absolutely dreading what was yet to come. Most long term reps I started with back in 2014 have either been run out of the company or voluntarily escaped as fast as they could (myself included in the later. I thankfully was able to escape in early Feb 2019 after 4 years). Another unfortunate aspect of this company is that you rarely see people of color, women, or minorities in general in higher roles than management. A lot of the vp/director positions are just white men..maybe one random white woman thrown in there.

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5.0
Jul 11, 2026
Recommend
CEO approval
Business Outlook

Pros

Good work life balance and hybrid

Cons

Leas compensation increases and Micro management

2.0
Jul 21, 2026
Recommend
CEO approval
Business Outlook

Pros

I appreciated the flexibility, which made it an ideal gig as a parent balancing busy schedules. The instant daily cash-out feature is helpful for managing tight finances during difficult times. I personally found the day-to-day work enjoyable, offering daily opportunities to meet diverse people and discover interesting local restaurants. Before COVID I was actually able to utilize business deliveries for networking to obtain clients for my photo both business.

Cons

Grubhub fails to honor its own guidelines and penalizes its top-performing drivers. Work is highly inconsistent; the higher your stats, the fewer (and worse) offers you receive, making financial momentum impossible. The role also carries high safety risks, forcing drivers to rush through traffic under strict time constraints. The company lacks basic empathy and support during emergencies. After a traffic accident on the job, Grubhub showed zero concern for my safety. Instead, their rigid automation penalized my driver metrics for missed offers because I was physically unable to update my app status while handling the collision. To top it off, the final straw was receiving an automated email accusing me of "abusing the system" simply for qualifying for the guaranteed Grubhub contributions I rightfully earned.

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