Beware older worker!!! - Corporate Care Specialist Grubhub Employee Review

1.0
Mar 9, 2019
Recommend
CEO approval
Business Outlook

Pros

Super friendly and helpful coworkers. Team leads who are some of the hardest working folks. Generous benefits. I loved going into the lunchroom and getting a can or two of sparkling water from the machine without needing a coin.

Cons

Training is only as good as the trainer. The charming trainer seemed to think I was too old to waste time teaching. Right behind the HR tape on forbidden behavior the trainers predatory behavior began. It was meant to distract from the trainers ineptness at teaching an older worker. The trainer never once asked what would help me succeed. The last day after being the trainers toy for 3 weeks the trainer made a sexual gesture. In hindsight and several postings on social media I suspect it was done to entrap. Never in my years have I witnessed or experienced the trainers inappropriate behavior. I was caught off guard. Training and HR are interconnected. My decision to not go to HR was spot on. HR corrupt to the core would protect this charming trainer . A new hire: who are you gonna tell and who is gonna believe you. I should have nailed the trainer the first time. After that it felt like I would only alarm the trainer. And soon after the behavior seemed normalized....but then in true predatory fashion escalated to a sexual gesture. The three weeks I was distracted and affected. I could not sleep and the second week forward everytime I ate I got sick. I stopped eating. I was sweeped up in the trainers abuse of power. I was traumatized.It took months of therapy to feel me again. So older worker no matter how happy you are about landing this job be very guarded. Beware of empty smiles.

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5.0
Jul 11, 2026
Recommend
CEO approval
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Pros

Good work life balance and hybrid

Cons

Leas compensation increases and Micro management

2.0
Jul 21, 2026
Recommend
CEO approval
Business Outlook

Pros

I appreciated the flexibility, which made it an ideal gig as a parent balancing busy schedules. The instant daily cash-out feature is helpful for managing tight finances during difficult times. I personally found the day-to-day work enjoyable, offering daily opportunities to meet diverse people and discover interesting local restaurants. Before COVID I was actually able to utilize business deliveries for networking to obtain clients for my photo both business.

Cons

Grubhub fails to honor its own guidelines and penalizes its top-performing drivers. Work is highly inconsistent; the higher your stats, the fewer (and worse) offers you receive, making financial momentum impossible. The role also carries high safety risks, forcing drivers to rush through traffic under strict time constraints. The company lacks basic empathy and support during emergencies. After a traffic accident on the job, Grubhub showed zero concern for my safety. Instead, their rigid automation penalized my driver metrics for missed offers because I was physically unable to update my app status while handling the collision. To top it off, the final straw was receiving an automated email accusing me of "abusing the system" simply for qualifying for the guaranteed Grubhub contributions I rightfully earned.

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