Save yourself! - Care Grubhub Employee Review

2.0
Oct 22, 2019
Recommend
CEO approval
Business Outlook

Pros

Co-workers are great. They feed you sometimes too much!

Cons

Working there! The company is flawed. Full of a bunch of smart kids playing with toys. They do no think of who and how their work impacts others. Major outsourcing . The care department is full of back-stabbing liars who are in charge. They are also users who will chew you up and spit you our as soon as you are not of service or they can find someone else to use. Little to no opportunity for growth and development, no advancement opportunities.

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5.0
Jul 11, 2026
Recommend
CEO approval
Business Outlook

Pros

Good work life balance and hybrid

Cons

Leas compensation increases and Micro management

2.0
Jul 21, 2026
Recommend
CEO approval
Business Outlook

Pros

I appreciated the flexibility, which made it an ideal gig as a parent balancing busy schedules. The instant daily cash-out feature is helpful for managing tight finances during difficult times. I personally found the day-to-day work enjoyable, offering daily opportunities to meet diverse people and discover interesting local restaurants. Before COVID I was actually able to utilize business deliveries for networking to obtain clients for my photo both business.

Cons

Grubhub fails to honor its own guidelines and penalizes its top-performing drivers. Work is highly inconsistent; the higher your stats, the fewer (and worse) offers you receive, making financial momentum impossible. The role also carries high safety risks, forcing drivers to rush through traffic under strict time constraints. The company lacks basic empathy and support during emergencies. After a traffic accident on the job, Grubhub showed zero concern for my safety. Instead, their rigid automation penalized my driver metrics for missed offers because I was physically unable to update my app status while handling the collision. To top it off, the final straw was receiving an automated email accusing me of "abusing the system" simply for qualifying for the guaranteed Grubhub contributions I rightfully earned.

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