All employee activities tracked - Internal Auditor Guaranteed Rate Employee Review

2.0
Jan 13, 2026
Recommend
CEO approval
Business Outlook

Pros

Offers remote work and flexible schedule

Cons

All employees, remote or on site, are tracked by insightful, a program that tracks all activity while logged in. This program will report all websites visited, keyboard activity and mouse activity. The program records you as idle after 2 minutes of inactivity and HR will call you to explain yourself. Also, training is non existent, production expectations are almost immediately enforced upon starting a new role because the staff is over worked.

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Guaranteed Rate Response
6mo
We appreciate you taking the time to leave a review. We're dedicated to creating a positive work environment and continuously improving our processes. We're sorry to hear that we fell short in your case. We encourage current and former employees to share their experiences so we can learn and grow. Please reach out to our Human Resources Department if you have further suggestions.

Explore other reviews about Guaranteed Rate

5.0
Jul 17, 2026
Recommend
CEO approval
Business Outlook

Pros

Fantastic technology, common sense underwriting and great operations team

Cons

Honestly none I can think of

1.0
Jul 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Work from home. Good hands-on experience for someone with little to no administrative or mortgage industry experience.

Cons

Training and communication on my team was confusing and sub-par. Layoffs are frequent and without warning.

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Guaranteed Rate Response
2w
Thank you for your honest review. We strive to create a great workplace but recognize there are areas where we can do better. Your insights are important to us, and we’d like to learn more about your experience. Please feel free to reach out to our Human Resources Department.
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