Good hands-on experience, but poor leadership and direction - Anonymous employee Guaranteed Rate Employee Review

1.0
Mar 31, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

good starting hands on experience

Cons

poor leadership, constant changes with no direction

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Guaranteed Rate Response
3mo
Thank you for your review. We're sorry to hear about the challenges you faced. Your feedback helps us improve, and we value your perspective. If you'd like to discuss your concerns further, please contact our Human Resources Department.

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5.0
Jul 17, 2026
Recommend
CEO approval
Business Outlook

Pros

Fantastic technology, common sense underwriting and great operations team

Cons

Honestly none I can think of

1.0
Jul 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Work from home. Good hands-on experience for someone with little to no administrative or mortgage industry experience.

Cons

Training and communication on my team was confusing and sub-par. Layoffs are frequent and without warning.

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Guaranteed Rate Response
2w
Thank you for your honest review. We strive to create a great workplace but recognize there are areas where we can do better. Your insights are important to us, and we’d like to learn more about your experience. Please feel free to reach out to our Human Resources Department.
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