Supportive management overshadowed by poor interdepartmental communication - Anonymous employee Guaranteed Rate Employee Review

3.0
Apr 17, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Amazing manager and co worker

Cons

Lack of communication between departments

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Guaranteed Rate Response
3mo
Thank you for your review. We appreciate your balanced feedback and are pleased to hear about your positive experiences, and we also take your concerns seriously and are working on solutions. If you’d like to discuss your experiences further, please reach out to our Human Resources Department.

Explore other reviews about Guaranteed Rate

5.0
Jul 17, 2026
Recommend
CEO approval
Business Outlook

Pros

Fantastic technology, common sense underwriting and great operations team

Cons

Honestly none I can think of

1.0
Jul 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Work from home. Good hands-on experience for someone with little to no administrative or mortgage industry experience.

Cons

Training and communication on my team was confusing and sub-par. Layoffs are frequent and without warning.

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Guaranteed Rate Response
2w
Thank you for your honest review. We strive to create a great workplace but recognize there are areas where we can do better. Your insights are important to us, and we’d like to learn more about your experience. Please feel free to reach out to our Human Resources Department.
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