Gotta start somewhere - Operations Assistant Guaranteed Rate Employee Review

3.0
Jun 15, 2013
Recommend
CEO approval
Business Outlook

Pros

Good hours. Very little micro managing Excellent IT staff Very accessible management Lots of training opportunities Company is growing quickly

Cons

Expensive health benefits Very little recognition for performance Low salary Poor initial training Loan officers get treated like rock stars and everyone else is at their whim.

Explore other reviews about Guaranteed Rate

5.0
Jul 17, 2026
Recommend
CEO approval
Business Outlook

Pros

Fantastic technology, common sense underwriting and great operations team

Cons

Honestly none I can think of

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Guaranteed Rate Response
1d
Thank you for the fantastic review! We’re pleased to hear that you’re having a great experience. Our goal is to provide a supportive and productive work environment, and your feedback shows we’re achieving that. We’re committed to maintaining this positive momentum.
1.0
Jul 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Work from home. Good hands-on experience for someone with little to no administrative or mortgage industry experience.

Cons

Training and communication on my team was confusing and sub-par. Layoffs are frequent and without warning.

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Guaranteed Rate Response
2w
Thank you for your honest review. We strive to create a great workplace but recognize there are areas where we can do better. Your insights are important to us, and we’d like to learn more about your experience. Please feel free to reach out to our Human Resources Department.
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