I'm still on the fence about what my role and contribution to this company at times. - Operations Assistant Guaranteed Rate Employee Review

3.0
Dec 30, 2013
Recommend
CEO approval
Business Outlook

Pros

Very multi-talented and intelligent people to work with who have good attitudes. The training is pretty thorough. Great benefits at HQ (Gym with showers, massage therapist, Nurse Practitioner, company wide lunches, rooftop deck). Innovative Social Media.

Cons

There is some office politics and it tends to be kind of cliquey. Also the salaries of support staff of Loan Officers is very low and not competitive enough.

Explore other reviews about Guaranteed Rate

5.0
Jul 17, 2026
Recommend
CEO approval
Business Outlook

Pros

Fantastic technology, common sense underwriting and great operations team

Cons

Honestly none I can think of

avatar
Guaranteed Rate Response
4d
Thank you for the fantastic review! We’re pleased to hear that you’re having a great experience. Our goal is to provide a supportive and productive work environment, and your feedback shows we’re achieving that. We’re committed to maintaining this positive momentum.
1.0
Jul 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Work from home. Good hands-on experience for someone with little to no administrative or mortgage industry experience.

Cons

Training and communication on my team was confusing and sub-par. Layoffs are frequent and without warning.

avatar
Guaranteed Rate Response
3w
Thank you for your honest review. We strive to create a great workplace but recognize there are areas where we can do better. Your insights are important to us, and we’d like to learn more about your experience. Please feel free to reach out to our Human Resources Department.
See reviews by: Helpful|Rating|Date|All