Pros
The POD Flow model is excellent, in theory. And as long as you have competent operations staff, you can do a lot of loans with minimal processing or borrower hand-holding.
Cons
They have cut operations pay three different ways (once by getting rid of OT and twice by restructuring the bonus plans to pay out lower bonuses) in the last six months, and just phased out two critical job positions (front end operations assistants and condo processers) which is going to drastically increase the workload for all ops staff. Keep in mind that this is after a round of massive layoffs and pay cuts. So now you are going to have an extremely overworked operations staff that has had thier pay cut three times in the last six months. I am expecting people to quit in droves--particualrly the competent ones--which is going to drastically increase the amount of time and effort i need to do my job as an LO, which in turn directly reduces my income and quality of life.
