The worst environment - Loan officers, don't come here - Loan Officer Guaranteed Rate Employee Review

1.0
May 1, 2025
Recommend
CEO approval
Business Outlook

Pros

I'll be able to move my customers to a new place when I leave

Cons

CEO Victor Ciardeli is a tyrant who browbeats and belittles people. People are like beaten scared dogs around here. The culture is dominated by fear and bullying. The company takes back bonuses they gave to loan officers to join.

avatar
Guaranteed Rate Response
1y
Thank you for your feedback. We would like to learn more about your experience. Please contact our Human Resources Department so we can better understand your experience.

Explore other reviews about Guaranteed Rate

5.0
Jul 17, 2026
Recommend
CEO approval
Business Outlook

Pros

Fantastic technology, common sense underwriting and great operations team

Cons

Honestly none I can think of

avatar
Guaranteed Rate Response
7h
Thank you for the fantastic review! We’re pleased to hear that you’re having a great experience. Our goal is to provide a supportive and productive work environment, and your feedback shows we’re achieving that. We’re committed to maintaining this positive momentum.
1.0
Jul 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Work from home. Good hands-on experience for someone with little to no administrative or mortgage industry experience.

Cons

Training and communication on my team was confusing and sub-par. Layoffs are frequent and without warning.

avatar
Guaranteed Rate Response
2w
Thank you for your honest review. We strive to create a great workplace but recognize there are areas where we can do better. Your insights are important to us, and we’d like to learn more about your experience. Please feel free to reach out to our Human Resources Department.
See reviews by: Helpful|Rating|Date|All