Good people to immediately work with -Leadership not willing to pay to keep good employees - IT Support Specialist Guaranteed Rate Employee Review

3.0
Sep 12, 2025
Recommend
CEO approval
Business Outlook

Pros

great people to work with

Cons

very low pay. big Front door (hiring) and BIG back door firing - due to mortgage fluctuation

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Guaranteed Rate Response
10mo
Thank you for your review and for highlighting both the positives and areas for improvement. We’re glad you appreciated our great people and acknowledge your feedback about retention. We’re committed to making the necessary improvements and appreciate your input. If you have any additional suggestions, please let us know by contacting the Human Resources Department.

Explore other reviews about Guaranteed Rate

5.0
Jul 17, 2026
Recommend
CEO approval
Business Outlook

Pros

Fantastic technology, common sense underwriting and great operations team

Cons

Honestly none I can think of

1.0
Jul 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Work from home. Good hands-on experience for someone with little to no administrative or mortgage industry experience.

Cons

Training and communication on my team was confusing and sub-par. Layoffs are frequent and without warning.

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Guaranteed Rate Response
2w
Thank you for your honest review. We strive to create a great workplace but recognize there are areas where we can do better. Your insights are important to us, and we’d like to learn more about your experience. Please feel free to reach out to our Human Resources Department.
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