Pros
The employees at the corporate headquarters are very friendly and helpful. They're a great group to work with and, in general, senior leadership is friendly and down-to-earth. It makes for an environment that at least seems transparent and gives employees the feel that they understand the challenges facing the organization. They are great about helping employees maintain a work-life balance, and Doug and Jerry really uphold the company values. Employees have the sense that senior leaders have employees' and customers' best interests in mind when making company decisions.
Cons
The Bank does not see professional development as a priority, which can stagnate one's career. Managers have so many other responsibilities that they do not have time left to appropriately coach and manage their people, which can lead to a disconnect in terms of expectations for results. The company continues to make decisions with a "loss aversion" mentality. They continue down paths where money has already been lost because of the investment, rather than carving out new paths for success.