Depends on the Department - Sales Support Guardian Life Employee Review

4.0
May 30, 2013
Recommend
CEO approval
Business Outlook

Pros

Great people. Lots of different opportunities within the company if you network well and have a solid record. Good benefits (although they took a hit on health care recently - but so is everybody). Good cafeteria. Fairly flexible work schedule in terms of start times. Senior management - the ones who have been here longer than a few months - is very strong. Company culture is generally positive. It appears that Guardian is doing what it can to survive, even thrive, in the industry.

Cons

Group is in an area of dramatic growth and there has been an influx of outside hires. Every third person is a VP - they have about six different levels of VP. Some are studs, some are lightweights. The E-Team is now the size of a football team. They ALL have new ideas and all of them are trying to impress and are taking on way to much. The workload has become unsustainable (for some, not all) and work-life balance is a thing of the past: It's insurance people - we aren't saving lives. There's an expectation that you be available at all times and there's even encouragement to work on vacation. Leadership has you take surveys on your satisfaction with questions worded in a manner to guarantee a positive response - this is followed by a meeting with your direct manager to voice any concerns you may have. If your concerns are your manager that clearly sets up a situation where your feedback is useless. The company core value of "people count" is becoming an anachronism. Employees are reminded regularly that they are expendable by some (not all) managers. Guardian's been fortunate enough to have a line around the block of applicants and maintained strong retention due to a weak economy. Talent is staring to leave. It's a trickle now but I think the levee may break soon.

Explore other reviews about Guardian Life

5.0
May 21, 2026
Recommend
CEO approval
Business Outlook

Pros

Great culture and ramp time. Always investing in growth.

Cons

Back room team can be slow.

4.0
Jun 20, 2026
Recommend
CEO approval
Business Outlook

Pros

Flexibility, excellent work life balance, casual environment, easy to use PTO. Benefits: health, dental, STD/ACC, vision, 401k are excellent

Cons

Pay is much below the standard for the position, raises and bonuses are minimal and hardly reflect the effort that is required to maintain positive metrics/meet goals. Case managers' responsibility is at a max and we often feel overwhelmed by the workload and expectations of management. Case managers are often responsible for tasks outside of the important things that have an effect of the claim

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