Really need to pay their employees more! - Case Manager Guardian Life Employee Review

3.0
Jul 9, 2021
Recommend
CEO approval
Business Outlook

Pros

People I worked with knew their stuff, but we were very understaffed.

Cons

In the claims department, higher-ups showed a lot of favoritism which was very frustrating. Also, the pay is not comparable to other companies in the same field.

Explore other reviews about Guardian Life

5.0
Jul 14, 2026
Recommend
CEO approval
Business Outlook

Pros

Hybrid, great pay and work culture

Cons

Work was tedious and a little boring

4.0
Jun 20, 2026
Recommend
CEO approval
Business Outlook

Pros

Flexibility, excellent work life balance, casual environment, easy to use PTO. Benefits: health, dental, STD/ACC, vision, 401k are excellent

Cons

Pay is much below the standard for the position, raises and bonuses are minimal and hardly reflect the effort that is required to maintain positive metrics/meet goals. Case managers' responsibility is at a max and we often feel overwhelmed by the workload and expectations of management. Case managers are often responsible for tasks outside of the important things that have an effect of the claim

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