LONG TERM DISABILITY - LTD Case Manager Guardian Life Employee Review

1.0
Jan 27, 2016
Recommend
CEO approval
Business Outlook

Pros

Decent pay and not a very difficult job. Job is made more difficult and stressful due to the poor management team and micromanaging.

Cons

It is well-known within the company the Long Term Disability (LTD) is one of the worst departments to work in. Management is a mess...largely due to politics. Moral is at an all-time low. There is an extreme disconnect among departments & even within the LTD dept. Guardian has changed from small groups to large groups of over 1,000 insured and are not equipped to handle this. Mngt is resistant to change & suggestions for improvements.

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5.0
May 21, 2026
Recommend
CEO approval
Business Outlook

Pros

Great culture and ramp time. Always investing in growth.

Cons

Back room team can be slow.

4.0
Jun 20, 2026
Recommend
CEO approval
Business Outlook

Pros

Flexibility, excellent work life balance, casual environment, easy to use PTO. Benefits: health, dental, STD/ACC, vision, 401k are excellent

Cons

Pay is much below the standard for the position, raises and bonuses are minimal and hardly reflect the effort that is required to maintain positive metrics/meet goals. Case managers' responsibility is at a max and we often feel overwhelmed by the workload and expectations of management. Case managers are often responsible for tasks outside of the important things that have an effect of the claim

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