Goodbye, Guardian... - Lead Cycle Fill Technician Guardian Pharmacy Employee Review

1.0
Jul 13, 2015
Recommend
CEO approval
Business Outlook

Pros

Sometimes drug reps bring free food. The coworkers are really cool people.

Cons

I worked at the Guardian Pharmacy of Tucson, aka The Wilmot Pharmacy.  The company was previously owned by two friendly brothers in the local area, a small local business that cared about its employees, their families, and the pharmacy's patients. Then Guardian and Saliba's stepped in, changing the business to the opposite. In a year, over a dozen employees were either fired or felt compelled to leave, out of a pharmacy with a staffing of only 6 employees originally! Most of this stemmed from the terrible and tyrannic management (you might of heard of Saliba's Pharmacy in Phoenix).  We were like losing business left and right. The employees were constantly to blame, even though we tried to give our management warning (and they swept it under the rug to protect their own jobs).  We randomly switched to a completely different pharmacy system, which had tons of bugs and incorrect information with our cycle fill. Again, employees were totally to blame for any problems! It was a depressing place to work cause that "family" feel had been taken away. Then we would get business back, and would not have the staffing to take it on! Management would tell us "it has to be done by this deadline no matter what...we will deal with any problems later", essentially meaning to fill all the meds as quickly as possible, even if they were wrong.  We are dealing with the health of patients in assisted living homes, but management only sees dollar signs from getting new contracts!! They want their profits and bonuses. This job like completely changed them. What you can expect from this company is a management team that tries to be your friend, while screwing you over at the same time. Our management would frequently tell employees they were doing great jobs, then suddenly give bad performance reviews (so they don't have to give raises). They would also repeatedly say they were excited to hire new employees due to increased business, then fire the old employees due to "budget problems". This must have happened at least 5 times while I was there. Everyone here recognizes the trend, but the two directors still think they are like super sneaky. They will not work with employees on how to improve...they just decide to "sneakily" replace them. They can't be professional about wanting to terminate employees. I spoke with the owner about my concerns with the company. While he initially seemed receptive, the response to everything was a dismissive "thank you for bringing this to my attention" and no change ever happened. Before I knew it, **I** was dealing with Guardian's HR department!  About criticizing the company and "harassing" management, for a company I've worked with for years and wanted to help!  They do not care about your suggestions or your legitimate concerns as an employee. We were also scolded for discussing our own wages and benefits.  Employees have rights, whether Guardian wants to admit it or not. Our pay and insurance plans are FAR BEYOND AVERAGE for this industry, but they compare us to retail pharmacy employees throwing pills in a vial. We are doing much higher level jobs, like medication therapy management and dispensing for facilities! But Guardian will go out of its way to shut you up. If you are hourly, they see you as a child who needs to be disciplined.  They would like rather spend more time and money dealing with who they see as "problem employees" then actually fixing the way the company operates. I left because I wasn't respected. I left because Guardian Pharmacy could not treat me like an adult. I left because the pharmacy director could not function professionally. This is the same director who did NOTHING when I came crying to him about how other employees treated me. I could keep going, but I hope you see my frustration and agony, as someone who once trusted and believed in this so-called "pharmacy". Please, avoid Wilmot Pharmacy and Saliba's Pharmacy. Avoid all Guardian pharmacies.  I hope no one ever has to repeat what I went through.

Explore other reviews about Guardian Pharmacy

5.0
Apr 1, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

After 20+ years with Guardian Pharmacy, I can confidently say this has been a place where I’ve felt consistently supported and valued. Leadership truly cares about its employees, and managers actively prioritize professional development. Throughout my time here, I’ve been given meaningful opportunities to grow. The culture is another standout—collaborative, respectful, and driven by open, transparent communication. It’s an environment where your voice is heard and your contributions matter. I’m grateful to be part of a team that genuinely cares about both its people and their success.

Cons

I have no cons to post

avatar
Guardian Pharmacy Response
1mo
Thank you for your continued dedication and for sharing your experience. It’s meaningful to hear how the support, growth opportunities, and collaborative culture have made a lasting impact over your 20 years with Guardian. We’re grateful for your contributions and proud to have you as part of a team that’s committed to making a difference every day!
1.0
Jun 8, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

-The company as a whole has good values. -The people who aren't in management are nice.

Cons

Horrible management team - Bullies (Denver, CO) -Very toxic workplace. It feels like a high school run by mean girls; the opposite of a nice, collaborative workplace. -"Do as I say, not as I do" mentality from management. -Little to no training. Pushed in the deep end and expected to be the best. -Very unsanitary workplace, rarely cleaned. -Unsupportive HR. HR received countless complaints from employees about management's behavior at the pharmacy, and nothing was ever done. Going to HR only leads to more problems and punishment for you. -No upward mobility opportunity. -Overall, the President here has no respect for her employees, and it shows. If you find yourself interviewing, make sure to ask about company culture, the turnover rate, growth opportunities, and why the position you're applying for is open. Just don't expect an honest answer; you will not get one.

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