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Guardian Protection

Engaged Employer

Customer Care Team - Customer Service Representative Guardian Protection Employee Review

4.0
Jul 23, 2019
Recommend
CEO approval
Business Outlook

Pros

They really appreciate your hard work. It’s also very hands on training, so some computer knowledge and call center experience will definitely put you at an advantage. Management truly cares and will make sure you have a hand in succeeding. This also comes with working hard to take care of the customers. There is also incentives to continue to do well and tons of resources to help you gain knowledge on the job. Wonderful PTO, health care benefits, along with retirement, life insurance, and short term disability.

Cons

The pay could be better. Lots of management changes currently, causing a little bit of turbulence with the departments.

Explore other reviews about Guardian Protection

5.0
May 21, 2026
Recommend
CEO approval
Business Outlook

Pros

Work-life balance is nice, very human and enjoyable staff/management, a culture of community

Cons

Weekends off are hard to come by due to the nature of the job. But PTO is available and management is flexible

1.0
Jul 5, 2026
Recommend
CEO approval
Business Outlook

Pros

Decent pay and benefits. Good stepping stone for experience then move on.

Cons

Favoritism is like high school. Don’t get FMLA or they will retaliate against you. Dishonest supervisors. Doesn’t matter how much knowledge you have, if they don’t like you .. you won’t get far in company.

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