Bad company - Anonymous employee Guitar Center Employee Review

2.0
Apr 10, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Gig leave, flexible schedules, working around instruments, commission pay

Cons

Everyone higher up at the company is so disconnected from what it's like in stores and keep cutting hours also creating more workload from stores. Unrealistic expectations. Saw 2 female employees get treated so poorly by both the company and customers in my time here. A lot of the other associates and the sales manager did not care about anything. Some very unhappy people working here.

Explore other reviews about Guitar Center

5.0
Jan 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Got to work with so many people

Cons

Long hours during holidays were rough

1.0
Jun 29, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Employee discounts are the biggest reason why people work here, as the discount is really good.

Cons

Your experience working at Guitar Center will largely depend on which store you work at. Some stores have a good management team and employees and are fun to work at. But a lot of stores do not have a qualified management team and they have a staff that is not fun to work with. My location needed a new store manager and instead of promoting the ops manager who knew the store better than anyone else and was with the company for 15+ years working at multiple locations, corporate instead promoted a customer service lead who had been with the company less than 2 years and didn't have management experience. These are the people that corporate decides so often to run their stores.

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