BEST DAYS ARE BEHIND - Anonymous employee Guitar Center Employee Review

1.0
Dec 11, 2016
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Many passionate coworkers committed to hard work. Sense of satisfaction knowing you may be contributing to helping consumers make music.

Cons

Classic big box death spiral playing out in slow motion. Sales continue to slide making coworkers anxious and territorial. Moral is gloomy with occasional glimpses of naive optimism. So much Sr level management turnover (including CEOs) have resulted in little cultural memory; lessons learned years ago have been replaced my countless strategic and tactical missteps. Almost total brain drain of competent talent. A once great company with an authentic sense of purpose has been gutted. Avoid at all costs.

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5.0
Jul 16, 2025
Recommend
CEO approval
Business Outlook

Pros

Management takes good care of you

Cons

No complaints that I can think of

1.0
Jun 29, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Employee discounts are the biggest reason why people work here, as the discount is really good.

Cons

Your experience working at Guitar Center will largely depend on which store you work at. Some stores have a good management team and employees and are fun to work at. But a lot of stores do not have a qualified management team and they have a staff that is not fun to work with. My location needed a new store manager and instead of promoting the ops manager who knew the store better than anyone else and was with the company for 15+ years working at multiple locations, corporate instead promoted a customer service lead who had been with the company less than 2 years and didn't have management experience. These are the people that corporate decides so often to run their stores.

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