Soul crushing workplace - Lead Guitar Center Employee Review

1.0
Jan 15, 2017
Recommend
CEO approval
Business Outlook

Pros

You get to work with what you love (until they make you hate it)

Cons

No empathy for employees. No opportunity for growth. Corporate and Management do not care about helping their people grow or succeed. Commission structure is not worth it. If you want to benefit from your sales, do not work here. You earn next to nothing for what you sell. Underpaid management positions. The business model is to constantly harass their customers with products they do not want OR need until they run out of the store. Working here will take something you love and make you hate it.

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5.0
Jul 16, 2025
Recommend
CEO approval
Business Outlook

Pros

Management takes good care of you

Cons

No complaints that I can think of

1.0
Jun 29, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Employee discounts are the biggest reason why people work here, as the discount is really good.

Cons

Your experience working at Guitar Center will largely depend on which store you work at. Some stores have a good management team and employees and are fun to work at. But a lot of stores do not have a qualified management team and they have a staff that is not fun to work with. My location needed a new store manager and instead of promoting the ops manager who knew the store better than anyone else and was with the company for 15+ years working at multiple locations, corporate instead promoted a customer service lead who had been with the company less than 2 years and didn't have management experience. These are the people that corporate decides so often to run their stores.

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