I absolutely love MY Guitar Center, solely because of my fellow employees. - Sales Associate Guitar Center Employee Review

2.0
Apr 27, 2012
Recommend
CEO approval
Business Outlook

Pros

Working at Guitar Center is great. I love the people I work with at my store, it makes me sad to see that some have been stuck with bad management and fellow employees...but it happens I suppose. The discount is pretty awesome, and the environment is fun to work in.

Cons

Haha where to start... First off, I don't blame anyone that is non-corporate for any of my issues. I have had my store manager go to bat for me all the way up to the president of GC. At that time I was a COA (doorperson) and had been for quite some time. I had never once received a raise!!! NOT ONE TIME! Considering the turnover rate for door-staff, you would think they would have wanted to keep me around. I was being paid minimum wage, and my hours were being cut due to corporate paycheck obligations...aka they were jipping (lol...jip) the Operations side of GC to put more money in their pockets. So my store manager convinced me to switch over to sales...saying I would make more money. I switched over to sales, and have been on the sales floor for the past 8 months. Let me tell you...the commission plan sucks. Although it makes sense in a way...it makes it extremely hard for me to ever get a good sized commission check. There is no way you could live comfortably as a sales person unless you were grossing about 40K in sales per month. The goals for AM's is absolutely ridiculous. I won't go into that though... They have changed our commission pilot about 4 times in the past 2 years. Ridiculous. I hear a lot of the other salesmen wishing that it were how it used to be back in the "old days"...because they were getting more money. I wish they would change the commission plan to something that was more fair. I've started checking my paycheck every period because I seriously think they are adding the numbers up wrong. One last thing...this PRO-COVERAGE crap pisses me off...granted, it is a good protection plan to have for your gear, but if a customer doesn't want it, so be it. They can come back in 3 months with a crack in their symbol and I can tell them "Hey...the Pro-Coverage covered accidental damage......you should have got it!" But to dock someone's pay because people don't want to buy the warranty? Bullsh*t.

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5.0
Jul 16, 2025
Recommend
CEO approval
Business Outlook

Pros

Management takes good care of you

Cons

No complaints that I can think of

3.0
Jul 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Sweet deals and discounts Coworkers are very pleasant to work with Good as extra income Good for aspiring musicians to network with experts of the industry

Cons

Obsolete softwares Scheduling system software that is thenmost imperative tool as of it will be the backbone of a lesson lead for your team of instructors success it's also somewhat obsolete amd constantly crashing both IT and Upper management are aware. IT is very diligent and pleasant to work with but Upper management expects their lessons lead to work and deliver at 100% capacity while they continue to have an operating system that only works at 75% capacity, just beware of that and if you're willing to work under those conditions. With that put there go at your own discretion. Nobody gets Christmas/winter holiday vacation time off, also go at your own discretion on that one especially if you have kids and family looking for work-life-balance.

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