Fun Until You Realize It's Fake - Customer Operations Assistant Guitar Center Employee Review

2.0
Oct 13, 2012
Recommend
CEO approval
Business Outlook

Pros

Usually half the sales guys you work with are pretty awesome. Uniform is basically just a black polo. Easy to work with.

Cons

Management will treat you like dirt. I have literally listened to our store manager convince a sales associate to drop out of his neuroscience degree in order to work more hours at the store. Environment is almost cult-like at times. Managers will do anything they can to avoid actually working for more than five minutes a day unless corporate is visiting.

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5.0
Jun 25, 2026
Recommend
CEO approval
Business Outlook

Pros

Very flexible with hours working.

Cons

Difficult to stray away from Hal Leonard curriculum sometimes, but may be different now.

3.0
Jul 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Sweet deals and discounts Coworkers are very pleasant to work with Good as extra income Good for aspiring musicians to network with experts of the industry

Cons

Obsolete softwares Scheduling system software that is thenmost imperative tool as of it will be the backbone of a lesson lead for your team of instructors success it's also somewhat obsolete amd constantly crashing both IT and Upper management are aware. IT is very diligent and pleasant to work with but Upper management expects their lessons lead to work and deliver at 100% capacity while they continue to have an operating system that only works at 75% capacity, just beware of that and if you're willing to work under those conditions. With that put there go at your own discretion. Nobody gets Christmas/winter holiday vacation time off, also go at your own discretion on that one especially if you have kids and family looking for work-life-balance.

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