Great co-workers. Terrible management - Communication Administrator Guitar Center Employee Review

1.0
Apr 5, 2019
Recommend
CEO approval
Business Outlook

Pros

- The culture was pretty chill at the Support Center, and co-workers made it worth going to work every day. They had some cool events here and there as well. - Very casual environment

Cons

- Too much office politics, and some of the management (especially in Human Resources) are not qualified to be in the positions they are; backstabbing buffoons. - Employees are way underpaid compared to the average salary for certain positions. - Benefits are garbage (especially medical). - There is a huge disconnect between management and employees—they always talk about “breaking down silos” but either fire or discourage ‘associates’ that actually try to make a difference. - Too much micromanagement; if HR and/or the MC wants you gone, they will nitpick you until you either quit or they fire you.

Explore other reviews about Guitar Center

5.0
Jun 25, 2026
Recommend
CEO approval
Business Outlook

Pros

Very flexible with hours working.

Cons

Difficult to stray away from Hal Leonard curriculum sometimes, but may be different now.

3.0
Jul 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Sweet deals and discounts Coworkers are very pleasant to work with Good as extra income Good for aspiring musicians to network with experts of the industry

Cons

Obsolete softwares Scheduling system software that is thenmost imperative tool as of it will be the backbone of a lesson lead for your team of instructors success it's also somewhat obsolete amd constantly crashing both IT and Upper management are aware. IT is very diligent and pleasant to work with but Upper management expects their lessons lead to work and deliver at 100% capacity while they continue to have an operating system that only works at 75% capacity, just beware of that and if you're willing to work under those conditions. With that put there go at your own discretion. Nobody gets Christmas/winter holiday vacation time off, also go at your own discretion on that one especially if you have kids and family looking for work-life-balance.

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