Pros
Supervisor was friendly, patient and courteous. Large selection of instruments and music to listen to when in the office. IT gets you set up right away when you are hired to be on the team and, while there are some hitches, they are prompt in getting you set up within their database so you can begin work quickly.
Cons
The office is some cramped little fish bowl in the basement of the Guitar Center store on 14th between 4th and 5th ave. Barely any light, freezing and with no coffee maker or anything to provide any semblance of an office environment. Computer desks are worn and breaking down to the degree that someone could seriously injure themselves trying to use it. Their internal systems are a mess! The entire time I was being trained, I did not grasp at the core of what my daily tasks were or how I was supposed to get said tasks done in an efficient manner. Every step has some nuanced answer that requires a tangent of explanation to understand which makes the bar of entry for someone just starting out really high. Add to that, the confusion of what you are supposed to do, how you should be getting it done, and the overall bizarre mix of internal systems this company uses is enough to make all but the most diligent and patient lose their minds. The store has a mainly male worker base, which could be seen as a negative to some.