Pros
Family environment among the workers, employee discount, customer relationships are great but they don't see value in anything besides numbers.
Cons
Compensation is not at all fair. Many of us have to work 2 or 3 jobs just to pay our rent and feed ourselves. Company is moving into the future of Multi-channel but leaving it's greatest asset (the employees) behind while our executives make larger bonuses every year. Wage system is set up for us to not earn money. Our biggest online competitor is Musicians Friend, many customers come in and get our expertise but then go and purchase online instead because it's cheaper. The only problem is that Guitar Center owns Musicians friend so, GC wins, the customer gets a better deal but us sales associates are the only ones getting screwed. I earn GC about $120,000 a year in profit but they pay me about 14k annually. Thats paying me 15% of what I earn them, how is that justified. There "you decide your own paycheck, and fake open-door policy" is nothing more than to put the poor wages on the employee not the employer.