Pros
Guitar Center is a great place to work if you really enjoy music and have some experience with customer service. The company is designed to educate you during their extensive training program, that way they will have intelligent and knowledgeable representatives on the sales floor. Great benefits package. Employees who sell equipment (called gear) make a commission plus an hourly wage, while the rest of the associates remain salaried or hourly. Duties include greeting every customer upon entrance, answering general questions regarding sales, the location of items, or where the mailing list sign-up is. Most importantly, you must check every receipt for the correct serial number, color, sku, and item description, as it is difficult to put a security tag on an expensive musical instrument. Therefore, this position is not only customer service, but also loss prevention.
Cons
The downside to this position is that it requires you to stand for your entire shift. Also, you must be very careful when checking the serial numbers on the receipt as well as the equipment, as the slightest mistake can cost the company several hundreds of dollars. The pay is also quite low, usually ranging between minimum wage to $9 hourly, maximum.