Overall not bad, but not for me - Department Manager Guitar Center Employee Review

2.0
Nov 9, 2013
Recommend
CEO approval
Business Outlook

Pros

Musician friendly environment. A great way to be in touch with your musical community. Loads of gear to play with and you get to talk about gear and music all day.

Cons

For me, division of labor. Sales associates are also tasked with maintenance of their departments. Seems simple enough, but kind of tricky when expected to also help customers, answer the phone and generate more sales. Also, since Bain Capitol has taken over, salaries have dropped and individuality is being discouraged in favor of more by the book standardized approaches. When I started, it felt like working for a local business that was in touch with the community. It is increasingly becoming less personal and more like WalMart or Target.

Explore other reviews about Guitar Center

5.0
Jun 25, 2026
Recommend
CEO approval
Business Outlook

Pros

Very flexible with hours working.

Cons

Difficult to stray away from Hal Leonard curriculum sometimes, but may be different now.

3.0
Jul 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Sweet deals and discounts Coworkers are very pleasant to work with Good as extra income Good for aspiring musicians to network with experts of the industry

Cons

Obsolete softwares Scheduling system software that is thenmost imperative tool as of it will be the backbone of a lesson lead for your team of instructors success it's also somewhat obsolete amd constantly crashing both IT and Upper management are aware. IT is very diligent and pleasant to work with but Upper management expects their lessons lead to work and deliver at 100% capacity while they continue to have an operating system that only works at 75% capacity, just beware of that and if you're willing to work under those conditions. With that put there go at your own discretion. Nobody gets Christmas/winter holiday vacation time off, also go at your own discretion on that one especially if you have kids and family looking for work-life-balance.

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