"Pro Associate" but not so much "Pro Manager" - Operations Manager Guitar Center Employee Review

3.0
Feb 27, 2014
Recommend
CEO approval
Business Outlook

Pros

The company has come a long way since I've been here. There have been a lot of changes to the overall structure of the company and policies and procedures. Recently, the company has been hit by labor unions, so, almost in response, the company has now become "pro associate". It's great to see the company start caring for the associates more, but still leaves a large gap in the care of it's management staff.

Cons

The company has a tendency to carrot dangle upward mobility opportunities. The pay difference between Operations and Sales is ridiculously out of whack. The company is apparently investigating this and hopefully will address it in the near future.

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5.0
Jun 25, 2026
Recommend
CEO approval
Business Outlook

Pros

Very flexible with hours working.

Cons

Difficult to stray away from Hal Leonard curriculum sometimes, but may be different now.

3.0
Jul 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Sweet deals and discounts Coworkers are very pleasant to work with Good as extra income Good for aspiring musicians to network with experts of the industry

Cons

Obsolete softwares Scheduling system software that is thenmost imperative tool as of it will be the backbone of a lesson lead for your team of instructors success it's also somewhat obsolete amd constantly crashing both IT and Upper management are aware. IT is very diligent and pleasant to work with but Upper management expects their lessons lead to work and deliver at 100% capacity while they continue to have an operating system that only works at 75% capacity, just beware of that and if you're willing to work under those conditions. With that put there go at your own discretion. Nobody gets Christmas/winter holiday vacation time off, also go at your own discretion on that one especially if you have kids and family looking for work-life-balance.

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