Weak Management Kills the Fun - Anonymous employee Guitar Center Employee Review

2.0
Feb 28, 2014
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

It's the Music Industry! Fun, enthusiastic and talented people are everywhere. The products and stores are interesting. Sessions and the Youtube channel and the Buyer's Guide are the leading titles in music retail.

Cons

The upper management is beholden to Bain Capital Partners. They're terrified to make decisions and often are unqualified for their roles. Lots of leadership turnover and no clear paths up this ladder. The huge egos and second guessing of every decision from every department makes a lot of wasted energy.

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Pros

Got to work with so many people

Cons

Long hours during holidays were rough

3.0
Jul 1, 2026
Recommend
CEO approval
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Pros

Sweet deals and discounts Coworkers are very pleasant to work with Good as extra income Good for aspiring musicians to network with experts of the industry

Cons

Obsolete softwares Scheduling system software that is thenmost imperative tool as of it will be the backbone of a lesson lead for your team of instructors success it's also somewhat obsolete amd constantly crashing both IT and Upper management are aware. IT is very diligent and pleasant to work with but Upper management expects their lessons lead to work and deliver at 100% capacity while they continue to have an operating system that only works at 75% capacity, just beware of that and if you're willing to work under those conditions. With that put there go at your own discretion. Nobody gets Christmas/winter holiday vacation time off, also go at your own discretion on that one especially if you have kids and family looking for work-life-balance.

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