Negative Reinforcement - Sales Associate Guitar Center Employee Review

2.0
Mar 6, 2014
Recommend
CEO approval
Business Outlook

Pros

If you love music and are a musician yourself, you'll love being surrounded by everything that is music. The employee discounts are great. Weekend hours aren't too bad for a retail schedule.

Cons

Managers are terrible. They are either an arrogant musician first or a driven salesperson. They forget that after they make it into management, they don't have to be competitive anymore. No amount of training prepares them for a management role. Everything is done with negative reinforcement at this company. I'm guessing that's why the turnover rate is so high. It's an average 29 days. There is a huge problem with miscommunication. Also, the pay here was just absolutely ridiculous. Minimum wage with a terrible chance at making any commission with the way they had the percentages set up. It was like they did it on purpose. Oh wait. They did. Corporate greed at it's finest. Yikes!

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Recommend
CEO approval
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Pros

Got to work with so many people

Cons

Long hours during holidays were rough

3.0
Jul 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Sweet deals and discounts Coworkers are very pleasant to work with Good as extra income Good for aspiring musicians to network with experts of the industry

Cons

Obsolete softwares Scheduling system software that is thenmost imperative tool as of it will be the backbone of a lesson lead for your team of instructors success it's also somewhat obsolete amd constantly crashing both IT and Upper management are aware. IT is very diligent and pleasant to work with but Upper management expects their lessons lead to work and deliver at 100% capacity while they continue to have an operating system that only works at 75% capacity, just beware of that and if you're willing to work under those conditions. With that put there go at your own discretion. Nobody gets Christmas/winter holiday vacation time off, also go at your own discretion on that one especially if you have kids and family looking for work-life-balance.

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