A poor excuse of a music store. - Guitar Expert Guitar Center Employee Review

1.0
May 21, 2014
Recommend
CEO approval
Business Outlook

Pros

Buying gear at a discount, is the only positive attribute of the job.

Cons

Pay is terrible, charged for returns, very hard to make decent money. Training is rushed and weak, as is support. Not enough importance is placed on knowledge of gear, many sales associates make up stuff, outright lie to make a sell, and seems to be encouraged by management. They cater to beginners and hobbyists, don't care about building long term relationships with pro or semi-pro players. Owned by Bain Capital, will probably be out of business, soon.

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5.0
Jan 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Got to work with so many people

Cons

Long hours during holidays were rough

3.0
Jul 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Sweet deals and discounts Coworkers are very pleasant to work with Good as extra income Good for aspiring musicians to network with experts of the industry

Cons

Obsolete softwares Scheduling system software that is thenmost imperative tool as of it will be the backbone of a lesson lead for your team of instructors success it's also somewhat obsolete amd constantly crashing both IT and Upper management are aware. IT is very diligent and pleasant to work with but Upper management expects their lessons lead to work and deliver at 100% capacity while they continue to have an operating system that only works at 75% capacity, just beware of that and if you're willing to work under those conditions. With that put there go at your own discretion. Nobody gets Christmas/winter holiday vacation time off, also go at your own discretion on that one especially if you have kids and family looking for work-life-balance.

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