If your a girl, you need skin made of titanium alloy - Customer Service Manager Guitar Center Employee Review

2.0
Aug 17, 2021
Recommend
CEO approval
Business Outlook

Pros

learn a lot about gear, a great place to network if you are a musician

Cons

some misogyny, have to work harder to win customer trust, be prepared to get hit on a lot, be careful with friendships among coworkers, terrible POS and MIS system, the store culture is only as good as its store manager, very corporate, a lot of red tape, pressure to meet quotas especially with Gear Cards and warranties

Explore other reviews about Guitar Center

5.0
Jun 25, 2026
Recommend
CEO approval
Business Outlook

Pros

Very flexible with hours working.

Cons

Difficult to stray away from Hal Leonard curriculum sometimes, but may be different now.

3.0
Jul 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Sweet deals and discounts Coworkers are very pleasant to work with Good as extra income Good for aspiring musicians to network with experts of the industry

Cons

Obsolete softwares Scheduling system software that is thenmost imperative tool as of it will be the backbone of a lesson lead for your team of instructors success it's also somewhat obsolete amd constantly crashing both IT and Upper management are aware. IT is very diligent and pleasant to work with but Upper management expects their lessons lead to work and deliver at 100% capacity while they continue to have an operating system that only works at 75% capacity, just beware of that and if you're willing to work under those conditions. With that put there go at your own discretion. Nobody gets Christmas/winter holiday vacation time off, also go at your own discretion on that one especially if you have kids and family looking for work-life-balance.

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