Worked at corporate HQ - Bad Corporate Management - understaffed and underpayed for many years - Anonymous employee Guitar Center Employee Review

1.0
Aug 17, 2021
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

company discount on equipment, although I didn't really use it.

Cons

The executive branch of this company, will see you as nothing more than dirt, and they'll pay you even less. I was never given a single penny raise in the over 2 Years and 4 months I worked there. My direct boss was a great guy, but the execs above him genuinely did not care if their employees were treated properly. My team was criminally understaffed, when the person above me left I was forced to take on their responsibilities in addition to my own for well over a year with no increase in compensation whatsoever. Imagine just 2 guys, as the sole IT support staff for the entire corporate center (plus on-call with stores and other centers), absolute madness. Avoid this company, especially the corporate headquarters, at all costs. You will never get promoted or paid properly for your duties. Special shouts to the Chief Technology Officer Ravi Balwada, an incredibly evil person, who cares more about "automation" than treating humans with respect.

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5.0
Jan 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Got to work with so many people

Cons

Long hours during holidays were rough

1.0
Jun 29, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Employee discounts are the biggest reason why people work here, as the discount is really good.

Cons

Your experience working at Guitar Center will largely depend on which store you work at. Some stores have a good management team and employees and are fun to work at. But a lot of stores do not have a qualified management team and they have a staff that is not fun to work with. My location needed a new store manager and instead of promoting the ops manager who knew the store better than anyone else and was with the company for 15+ years working at multiple locations, corporate instead promoted a customer service lead who had been with the company less than 2 years and didn't have management experience. These are the people that corporate decides so often to run their stores.

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